HR 7971
Passed a chamber
Requires the IRS to publish real-time phone wait times and expand online access to tax returns, refunds, and notices.
Official title: Taxpayer Experience Improvement Act
Timeline each lane is a chamber; dates pull from congress.gov actions
House
Introduced
18-MAR-2026
Referred
18-MAR-2026
Approved by committee
25-MAR-2026
Reported
09-APR-2026
On the calendar
09-APR-2026
Passed
27-APR-2026
Senate
Received
28-APR-2026
- Requires the IRS to post live phone wait and call-volume data on its website, with a public data feed that others can build tools on.
- Requires the IRS to screen out automated calls and expresses the sense of Congress that callers should be offered a callback by 2028 when a call goes unanswered for 5 minutes.
- Requires a website or app that shows whether a return was processed, when a refund is expected, where it will be deposited, and why any processing is suspended.
- Requires an online account showing the past six years of IRS notices and letters, with a way to respond to them, and lets authorized preparers and agents manage multiple clients' accounts.
Covers an older version. The newest CRS summary describes the bill as of "Introduced in House" (18-MAR-2026); the text has changed since (Engrossed in House, 27-APR-2026).
CRS is the Library of Congress's nonpartisan research office. Read it on congress.gov- Ways and Means Committee (House)
- Finance Committee (Senate)
Taxation
■ 1 D
1 Democrat